Clare Marts Privacy Policy
PRIVACY NOTICE POLICY 2018
CLARE MARTS LIMITED
This policy was adopted by the Board of Directors of Clare Marts Ltd November 2018
Our contact details are:
Address: Quin Road, Ennis, Co. Clare
Website; www.claremarts.ie
Email: info@claremarts.ie
Phone: 065-6824411
Clare Marts Limited (“we” or “us”) is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you during and after your relationship with us.
Purpose of Data Collection, Processing or Use
Clare Marts Ltd is a farmer-owned cooperative, democratically controlled by its members, and operated for the purpose of promoting the sale of livestock. Data collection, processing and use are conducted solely for the purpose of carrying out the abovementioned objectives.
What personal data do we use?
We may collect, store, and use the following categories of personal information about you:
Your name, address, email address, telephone number(s), client account number, herd number, transaction data, contract data, signatures, bank account details, agents, veterinary surgeons interactions with Clare Marts staff and officers on the premises, by phone, or email, current or past complaints, CCTV footage.
We need all the categories of information in the list above to allow us to; identify you and contact you and in order that we perform our contract with you.
If you fail to provide personal information
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you.
Change of purpose
You can be assured that we will only use your data for the purpose it was provided and in ways compatible with that stated purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Data Retention Periods
We will only retain your personal information for as long as necessary to fulfil the purpose(s) for which it was obtained, taking into account any legal/contractual obligation to keep it. We document the reasons for our retention periods and where possible the retention periods themselves in our Records Retention Policy.
Once the retention period has expired, the respective data will be permanently and securely deleted.
Planned data transmission to third countries
There are no plans for a data transmission to third countries.
Our use and sharing of your information
We will collect and use relevant information about you, your transactions, your use of our products and services, and your relationships with us:
Fulfilling contract
This basis is appropriate where the processing is necessary for us to manage your accounts and Clare Marts services to you
Third parties: We may appoint external third parties to undertake operational functions on our behalf. We will ensure that any information passed to third parties conducting operational functions on our behalf will do so with respect for the security of your data and will be protected in line with data protection law.
Customer Service: To help us improve our service to you, we may use information about your account to help us improve our customer service.
Legal Duty
This basis is appropriate when we are processing personal data to comply with an Irish or EU Law
Audit: To meet our legislative and regulatory duties to maintain audited financial accounts, we appoint an Auditor. We will allow the auditor to see our records (which may include information about you) for these purposes.
Legitimate interests
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.
CCTV: We have CCTV footage installed on the premises with clearly marked signage. The purpose of this is for security, for the prevention of theft, pilferage, and for the security of Clare Marts staff, officers, customers, visitors, contractors and Clare Marts property. Our legitimate interest: With regard to the nature of our business, it is necessary to secure the premises, property herein and any staff /volunteers/customers or visitors to Clare Marts.
Your consent
Marketing and Market Research
- To help us improve and measure the quality of our products and services we may undertake market research from time to time.
- From time to time, to inform you by post, email, sms or other available means, of products, services, promotions and special sales from Clare Marts.
Your Rights in connection with your personal information are to:
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You have a right to complain to the Data Protection Commissioner (DPC) in respect of any processing of your data by:
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Telephone +353 57 8684800 +353 (0)761 104 800 Lo Call Number 1890 252 231 E-mail info@dataprotection.ie |
Postal Address Data Protection Commissioner Canal House Station Road Portarlington R32 AP23 Co. Laois |
Please note that the above rights are not always absolute and there may be some limitations.
If you want access and or copies of any of your personal data or if you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we send you a copy/a third party a copy of your relevant personal data in a reusable format please contact the Data Protection Manager in writing using their contact details above.
There is no fee in using any of your above rights, unless your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to verify your identity if we have reasonable doubts as to who you are. This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Ensuring our information is up to date and accurate
We want the service provided by us to meet your expectations at all times. Please help us by telling us straightaway if there are any changes to your personal information. If you wish to avail of any of these rights, please contact us at the contact details set out above.